In January 2013, Congress passed legislation that would allow systems of any population to post their CCR's on-line as a method of delivery to their customers. This option will save time, resources and money!

The fee for us to host this on our website is only $75.00 per year for members and $100.00 for non-members. This is if the copy you provide is ready to post. If it has errors and needs cleaned up, an additional $25.00 will be charged. You will be invoiced after your CCR is posted and it is payable via check or credit card. We will accept CCR's to be hosted until June 24, 2022.

All you need to do is follow the 3 easy steps below:

1. E-mail us your completed CCR - This is the CCR as if you were sending to your customers. (IF you purchase water - this includes the regulated contaminants portion of the parent supply with their name on this portion. ALSO IF a system utilizes the CCR for issuing Tier 3 public notices, we would also need a copy of the notice with all required information. Either one of these notice would be placed at the end of the CCR.)

2. We will post it on our site and e-mail you the link that goes directly to your CCR - If you have hosted with us before, your link will remain the same as before.

3. You can then post that link wherever your customers can see it (billing statements, postcards, newsletters, etc.)

When you have your CCR completed, and would like to post it on our site, e-mail Heather

Things you should know about posting your CCR on-line (no matter which site you use):

**The e-CCR must contain all required language, data, definitions, and violations, as well as a phone number and contact person so that customers may call you with any questions.

**The e-CCR content must be in pdf or html format and contain exactly the same information as any copies that are posted, or mailed in hard copy format.

**CCR must be posted on-line for at least three months. This time period can exceed three months, however once it is posted, the original content and format cannot be changed.

**The link used for the e-CCR must take customers directly to the CCR with no additional navigation

**This option can be used in place of newspaper, direct-mail, or hand-delivery of reports.
Since the eCCR notice will be given to ALL customers (via billings) of the availability on-line or the option of having a report mailed to them, this meets all Methods of Delivery options, including the direct-mail or hand-delivery method in the event that the system experienced an MCL violation. This language is found on the CCR Delivery Requirements page (under Method A, Option 2) that was sent to systems with their CCR certification form.

Important to note that the system is still responsible for submitting to the agency all required materials:

A. Hard copy of the CCR
B. Hard copy of the Public Notice (if one was issued with CCR)
C. Copy of the notice sent to customers (that includes the required eCCR availability language & URL address)
D. Completed CCR certification form
E. Completed Public Notice certification form (if public notice was included at end of CCR)

Language used for billing or inserts

If you opt to post your CCR on-line, you must use the following wording wherever you alert your customers that it is available:

"Your Annual Water Quality Report is now available at www.(fill in your website here).pdf (or html). To speak with someone about this report or to have a copy of it mailed to you, please call (fill in your phone number)."


Need help creating your CCR?

Step by step instructions!

CCR Template (provided by IEPA)

Drinking Water Watch

On-line CCR Rule Delivery Options

Illinois Rural Water Association
3305 Kennedy Road; PO Box 49
Taylorville, IL 62568
Phone: 217-287-2115

Fax: 217-824-8638
Email: ilrwa@ilrwa.org

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