pressure is on to operate your utility as a
business. That is why you need
the Water Board Bible
– it’s the road map for
more effective governance New board/council members use it to find out what
job. Seasoned board/council members use it to learn
and why. For a quick overview of the
do’s and don’ts city administrators and
clerks look to
The Water Board Bible - $20.00
Personnel Management $20.00
This Handbook has three purposes: 1) To help supervisors, boards/city council and employees review the basics. 2) To provide practical tips and examples concerning personnel problems and issues. 3) To look beyond the rush of daily affairs to the future and your relationship with your customers. It is by partnering with customers that small systems will be able to make decisions today about serving your children and grandchildren tomorrow.
The Financial Accounting Guide - $20.00The Financial Accounting Guide for Small Water Utilities strives to take the mystery out of accounting. It moves from basics through key concepts such as the general ledger, monthly financial results, the balance sheet, etc. This includes sample formats and examples, as well as case histories telling "how we do it here".
The Operator's Handbook - $20.00
Operators are arguably the single most important resource of any water or wastewater utility. Sure, those systems need their boards/councils, other employees and income. But it’s the operators who get the essential jobs done right, assuring that customers receive potable water day after day. This handbook presents a fast look-up information, graphs, tables, charts, equations and formulas.
Getting Results from Your Experts - $20.00
Construction projects are the theme of this handbook. That's because capital improvement construction projects bring together most of the experts you work with - consulting engineers, attorneys, bond council, financial advisors, contractors, etc. They are in charge of building your project to spec, on time and within budget. It is your job to make sure your experts do theirs.
IRWA's Public Relations Campaign - $32.00
comes in a 3-ring binder and is divided into several sections featuring examples with instructions for tried and true public relations tools, and successful tools water systems around the nation are using in their communities and water districts. The sections include news releases, newsletters, school exercises, a selection of "Quality on Tap" logos for reproduction, designs for decals and stickers and personalized door hangers, bill stuffers, and water quizzes. With the help of this kit and your own innovative ideas, you can start communicating with your customers. Tell your story now, and then when you are required to make the SDWA Consumer Confidence Report to your customers, they will be more likely to accept it as a positive type of communication.